1. What are cookies?

A cookie is a small text file placed automatically by a website on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time. Cookies are generally used to make a website easier and faster to use. The cookie recognises that a device is or has accessed the website and acts accordingly.

2. How do we use cookies?

We use typically cookies for the following purposes:

• 2.1 Ensure all parts of the website work correctly
• 2.2 Analyse how visitors use our website, so that we can continually improve it
• 2.3 To remember you as a visitor
• 2.4 Track the pages you visit via Google Analytics
• 2.5 To allow visitors to share our website content on social media, such as Facebook, Twitter and LinkedIn.

Consent and cookies

Some cookies used by us are sent to your computer or mobile device as soon as the first page you view on our website is displayed. As a result we assume consent for these and other cookies if you use our website.

No personal information in cookies

None of the cookies we use contain or pass personal, confidential, financial information or any other information that could be used to identify individual visitors to the website.

Refusing cookies

You can disable any cookies already stored on your computer, but these may stop our website from
functioning properly.

1. Data Protection Act 1998

We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors on our website.

2. Data Collection

We only hold the data necessary to offer services provided by us.

We may collect the following information, but only from customers who have specifically subscribed on our website and supplied their data:

• Name, company name and job title
• Contact information including email address and telephone number
• Preferences and interests
• Other information relevant to customer offers

3. Purpose of the Information Gathered

We require the information we gather to understand your needs and provide you with a better service, including the following reasons:

• Internal record keeping.
• To improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. All subscription emails sent by us contain clear information on how to unsubscribe from our email service. *From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

4. E-mail options

When you subscribe to our email service via the website, you will be asked whether or not you wish to details of products and services, which may be of interest to you.

5. Data Storage

For administrative reasons data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area).

6. Controlling your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

7. Spam

In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

8. Email Content

All emails sent by us will be clearly marked as originating from us. All such emails will also include instructions on how unsubscribe from our email service and any future emails.

9. Cookies

Our website uses “cookies” to track use of our website. Please see our Cookies Policy.

10. GDPR

Overview

Passed in 2016, the new General Data Protection Regulation (GDPR) is the most significant legislative change in European data protection laws since the EU Data Protection Directive (Directive 95/46/EC), introduced in 1995. The GDPR, which become enforceable on May 25, 2018, seeks to strengthen the security and protection of personal data in the EU and serve as a single piece of legislation for all of the EU. It will replace the EU Data Protection Directive and all the local laws relating to it.

ProBI supports the GDPR all our services comply with its provisions. Not only is the GDPR an important step in protecting the fundamental right of privacy for European citizens, it also raises the bar for data protection, security and compliance in the industry.

What is the GDPR?

The General Data Protection Regulation (GDPR) is a new European privacy law that came into effect on May 25, 2018. The GDPR will replace the EU Data Protection Directive, also known as Directive 95/46/EC, and will apply a single data protection law throughout the EU.

Data protection laws govern the way that businesses collect, use, and share personal data about individuals. Among other things, they require businesses to process an individual’s personal data fairly and lawfully, allow individuals to exercise legal rights in respect of their personal data (for example, to access, correct or delete their personal data), and ensure appropriate security protections are put in place to protect the personal data they process.

We have taken steps to ensure that we are compliant with the GDPR.

Who does the GDPR apply to?

The GDPR applies to all entities and individuals based in the EU and to entities and individuals, whether or not based in the EU, that process the personal data of EU individuals. The GDPR defines personal data as any information relating to an identified or identifiable natural person. This is a broad definition, and includes data that is obviously personal (such as an individual’s name or contact details) as well as data that can be used to identify an individual indirectly (such as an individual’s IP address).

What is ProBI’s role under GDPR?

We act as both a data processor and a data controller under the GDPR.

ProBI as a data processor: When customers share data with ProBI, for the purposes of marketing communications, support requests or our day-to-day consulting engagements, we act as a data processor. This means we will, in addition to complying with our customers’ instructions, need to comply with the new legal obligations that apply directly to processors under the GDPR.

ProBI as a data controller: We act as a data controller for the EU customer information we collect to provide our products and services and to provide timely customer support. This customer information includes things such as customer name and contact information.

What have we done to comply with GDPR?

We have conducted an extensive analysis of our operations to ensure we comply with the requirements of the GDPR. We have reviewed our services, customer terms, privacy notices and arrangements with third parties for compliance with the GDPR. We can confirm we are fully compliant with the GDPR.

What personal data do we collect and store from our customers?

We store data that customers have given us voluntarily. For example, in our role as data controller, we may collect and store contact information, such as name, email address, phone number, or physical address, when customers sign up for our information services, attend our events or seek support help.

We do not collect or store data used for any other purpose than communication and keeping business records such as in our accounting and support systems

Do we transfer data internationally?

The GDPR replicates the Data Protection Directive restrictions on transferring data outside the EU and prohibits the export of personal data outside of the EU to non-EU recipients unless the export meets certain criteria. ProBI uses services which are based outside of the EU – to provide support and communication services for example. In order to conform to GDPR, we have validated that all the services we use are also compliant under GDPR rules.

How do we handle delete instructions from customers?

GDPR rules provide a ‘right to be forgotten’. We have audited our systems to be sure we understand all the possible locations of client data, and are able to action and evidence delete instructions on request.

11. Contact Us

If you have any questions relating to our Privacy Policy please email us at contact@apicaptain.com

1. Introduction

These terms & conditions set out the terms between you the user and us the website owner. If you use of this website and any service contained within, you are agreeing to accept and be bound by these terms and conditions. Please do not use this website if you do not accept any part of these terms and conditions.

The term ProBI, API Captain or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

2. Privacy

We comply with the Data Protection Act 1998 and GDPR. For further details please see our Privacy Policy.

3. Use of our website

• 3.1 You can access the content, information and services contained within our website for personal use only.
• 3.2 You may download and cache (using your browser) individual pages from our website, however you may not modify individual pages or substantial parts of our website.
• 3.3 Our website design, layout, content or text cannot be copied, edited or otherwise manipulated or be placed within the frame-set of another site.
• 3.4 Our website is only intended for use by adults.
• 3.5 We reserve the right to restrict or remove your access to this website where you breach these terms and conditions. Such restriction or removal will take place without recourse or explanation to you where we solely deem it appropriate or necessary.

4. License

• 4.1 We grant you a licence to access the content, information and services contained within our website for personal use only.
• 4.2 This licence allows you to download and cache (using your browser) individual pages from our website.
• 4.3 This licence does not allow you to download and modify individual pages or substantial parts of our website nor to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.
• 4.4 Our website design, layout, content or text cannot be copied, edited or otherwise manipulated without our express prior written permission.
• 4.5 Our website cannot be placed within the frame-set of another site.

5. Copyright

• 5.1 This website and all of its content, including but not limited to logos, graphics, icons, layout is our copyright
• 5.2 Any redistribution or reproduction of part or all of the contents in any form is prohibited other than with our express prior written permission.

6. Limitations and Exclusions of Liability

• 6.1 The website apicaptain.com is provided on an “as is” basis. The information contained in this website is for general information purposes only. We endeavour to keep the information up to date and correct, however we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance on such information is therefore strictly at your own risk.
• 6.2 Nothing on this website constitutes, or is meant to constitute, advice of any kind.
• 6.3 In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, anticipated savings, contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data arising out of, or in connection with, the use of this website.
• 6.4 Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
• 6.5 Every effort is made to keep the website up and running, however we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues.

7. Indemnity

By your use of our website you hereby indemnify us and undertake to keep us indemnified at all times against all possible claims relating to any breach of these terms and conditions by you. Such indemnities to include, (but not be limited to) all costs legal and otherwise, all other expenses, damages or settlements arising from your breach of these terms and conditions.

8. Alteration

We reserve the right to alter these terms and conditions at any time, without prior notice. Such altered terms and conditions shall automatically apply to the use of our website from the date of publication on our website.

9. Assignment

We reserve the right to assign our rights and also our obligations under these terms and conditions, without giving notice to you. This right of assignment shall only apply to us and shall not apply to you in any way.

10. Severability

The foregoing paragraphs, sub-paragraphs and clauses of these terms & conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be deemed invalid it shall not affect the remaining parts of the agreement.

11. Third Parties

These terms and conditions are between you and us. They do not apply to, or benefit any third party and are not reliant on any third party.

12. Entire Terms & Conditions

These terms and conditions set out the entire agreement and understanding between you and us.

13. The Consumer Rights Act 2015

These Terms & Conditions are specifically written in accordance with the Consumer Rights Act 2015. Should these Terms & Conditions conflict with the Act, the Consumer Rights Act 2015 shall prevail and apply.

14. Your Statutory Rights

Where acting as a consumer your statutory rights are unaffected.

15. Jurisdiction

This agreement shall be governed by and construed in accordance with the law of England and Wales and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Our contact details are as follows:

ProBI Ltd
77 High street
Littlehampton
BN17 5AG
United Kingdom

Email: contact@apicaptain.com